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Syntel’s Audio Conference Bridge offers an excellent solution to enable users situated at different locations to interact in a conference mode, share information and make informed decisions. The application can use different trunks such as PRI or Analog Trunks or even SIP trunks. The suite comprises of two applications Server Web Console application for System […]

This is the latest and innovative Call Management Software suitable for any voice switching system / Server (IP based EPABX / Key Telephone Systems / Server based EPABX Systems etc.) Features Open ended software interfaced on LAN or RS-232 port. Location Independent Supports multi-user or multi-location environment Uses freely distributable Database making the application cost […]

Features Supports NEC SV8100 Supports multi-console environment Two options for Extension Status Display (5×8 or 8×10) with multiple pages to accommodate all extensions Unlimited Directory Records and powerful searching ability Call handling via mouse or keyboard One touch direct transfer to extension One touch transfer to external numbers Calls waiting display including type of call […]

Syntel’s Unified Contact Center Suite addresses complex Outbound and Inbound Contact Center requirements using all possible communication channels: Voice / Email / SMS / Chat / Social Media Contact Center Features Modular , Scalable and Configurable Architecture External Database Interface (Data Upload and Allocation) Automatic Call Distributor (ACD) – ANI-DNI Based / Skill Based / […]

Voice Mail Syntel’s Voice Mail is a PC Based Voice Mail System. It is integrated with PBX / Voice Server through 3rd party CTI and / or Inband Signal, which makes it more flexible and configurable. It can be programmed for Automated Attendant and Call Router which helps the organization to answer incoming calls professionally […]

Enterprise Communication Solutions SYNapps is the Enterprise communication solutions suite by Syntel. SYNappsoffers a host of EPABX based applications, catering to the communication requirement of every business. Audio Conference Bridge (Meet-Me Conference) Call Management Software PC based Console Unified Contact Center Suite Voice Logger Interactive Voice Response System Dialers Automatic Call Distribution Unified Messaging System […]