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Voice Logger Xtend Voice Logger brings you the most advanced and full-featured voice recording solution to assure best-in-class customer service over phone. Maintain daily reports of complete call logs and analyse the recorded audio to achieve higher quality and productivity in your firm. Interactive Voice Response System Optimise call operations and deliver effective customer service […]

Xtend Outbound Dialer (OBD) is a cost-effective and affordable communication product with advanced features to deliver information to customers about various services, offers etc. Xtend OBD, also known as Outbound Dialer is an automated dialing system that dials a list of phone numbers in a group through multiple channels. Xtend OBD tries to reach more […]

Xtend Voice Logger is a multi-channel voice logging tool that works in cohesion with audio channels, analog, digital and VoIP telephone lines. Xtend Voice Logger helps in improving customer service by enabling the upper level management to review the actual telephone conversation with the customer. Continuous evaluation ensures customer satisfaction and quality management in an […]

Xtend Interactive Voice Response System (IVR) is a Rapid Application Development toolkit with advanced features for implementing Interactive Voice Response Systems quickly and easily. Any Computerised Telephony Integration solution can be implemented with reduced cost, time and complexity using our toolkit. Xtend IVR has extensive support for telephony voice cards like Ai-Logix, Dialogic, Diva Server, […]

computer-based telephony solutions.

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